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Mike Hohnen

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Gourmet coffee pops up in unexpected places

April 30, 2016By Mike Hohnen

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French Food Safri Day 3

June 15, 2005By Mike Hohnen

Today we are going for simplicity.

Lunch will be virtually on the beach overlooking the oyster beds. Crustacea and Grilled Seabass followed by a ‘Tarte Maisson’ is today’s treat.

Followed by a visit to the 12th century abbey & winery L?Abbeye de Valmagne

From the Abbey we shall cross Le Corbiers on our way to Touluse where we are having dinner at L?Emile on the famous Place St Georges.

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WHAT CEOS JUST DON'T GET ABOUT MARKETING

April 13, 2022By Mike Hohnen

there is a widely held belief, especially among top management, that marketing is nothing but common sense. And nothing is more common among CEOs than the belief that they have a full deck of common sense. [Read more…] about WHAT CEOS JUST DON'T GET ABOUT MARKETING

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Simple is hard

April 21, 2016By Mike Hohnen

You sell service. At the heart of any successful restaurant operation is the soul of service. Customers walk in, drive through or pull up to our businesses dozens or hundreds of times a day. If those people are exactly the same when they leave, that means we’ve failed. “Product expertise can be duplicated,” says author Martha Rogers, “so any competitive advantage based on products eventually will go away. But customer expertise is competitively defendable, unique and permanent.”

More wisdom from Jim Sullivan

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Fit for shopping-.

December 20, 2004By Mike Hohnen

UK supermarket chain Tesco is introducing the Trim Trolley, a grocery cart that offers a workout while you shop. The shopper can choose the resistance level on their cart, thereby making pushing a cart feel like an uphill battle. The cart also has the technology to monitor the number of calories burned after any shopping workout.

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"The People's Republic of Starbucks

April 21, 2016By Mike Hohnen

https://reveries.com/cool_news/2004/october/oct_29a.html

Shanghai Surprise II. Back in the 1940s, it was known as the “Paris of the East,” but today some are calling Shanghai, “The People’s Republic of Starbucks,” reports Veronica Gould Stoddart in USA Today. Consider this: In “the room where Mao founded the Chinese Communist Party in 1921,” is “now a yuppified entertainment complex of restored traditional houses called Xintiandi,” where “tourists, expats and moneyed Shanghainese, palming cellphones, pack its hot jazz clubs and cooler-than-cool eateries to dine on risotto of mud crab with black Chinese truffles.” Even more dramatic is the change in Shanghai’s skyline.

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France tackles 'bad' cafe culture

September 20, 2004By Mike Hohnen

The owners of France’s 60,000 bars, brasseries and cafes have said poor service is driving customers away, and have promised to do better.

After a particularly difficult summer, the industry has decided to work hard at attracting customers.

It will set up a new institute to tackle the problems and a charter of quality to improve service, comfort levels, products and hygiene.

The project will be presented to the tourism minister next month.

https://news.bbc.co.uk/2/hi/europe/3661636.stm

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It is more fun to eat in the bar than to drink in a restaurant

August 19, 2004By Mike Hohnen

Seems that what we in the industry have known for year is now… well trendy… i guess

“Drinkers v. Diners. “You can’t be just a great mixologist — you have to provide hospitality,” says Paul Grieco of Hearth, a N.Y.C. bar and restaurant, commenting on a trend toward people having dinner at the bar, as quoted by William L. Hamilton in The New York Times. “You can’t be a bartender anymore … You have to be a top-notch sommelier, a top-notch waiter, a top-notch food runner,” he says. It’s not that Paul Grieco is unhappy about that, though. In fact, Hearth anticipated bar diners in its design, including “stations for plates, napkins and silverware below the bar as well as for barware. And bars, from front to back, are wider, to accommodate table settings.” Indeed: “According to bartenders, managers and owners across New York, bar space at most restaurants has become de facto dining
space.”

Read the article at https://reveries.com/cool_news/2004/august/aug_18b.html

Filed Under: General

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