Mike Hohnen

Pratical Application of The Service Profit Chain

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What is a good book on leadership?

This is a question I get all the time.

In my view there is no one universal book on leadership  that you must read.

The book you will learn most from is your own daily journal. Seriously.

Ask yourself  these 4 questions at the end of each day:

  • What was my intention today?
  • What did I observe?
  • What did I learn?
  • What is my intention for tomorrow?

Do this every day and you will learn the most amazing  things.

Accelerate your learning by doing a weekly review of the past weeks entries.

Now ask your self:

  • What was my intention this week?
  • What did I observe?
  • What did I learn?
  • What is my intention for the coming week ?

Enjoy

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The courage to look at yourself

“The problem is that leaders think they’re supposed to be courageous in facing the outside world, whereas what is so profoundly transformative is the courage to look at yourself.

It’s the courage to not give up on yourself, even though you do see your aggression, jealousy, meanness, and so on.

And it turns out that in facing these things, we develop not self-denigration but compassion for our shared humanity.”

Pema Chödrön en dialogue avec Margaret Wheatley.
My friend Pierre Goirand posted this and I  love it

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How your mindset contributes to the knowing-doing gap

Last week, we looked at the knowing-doing gap and some of the causes behind that. But your mindset is possibly the biggest hindrance in closing your knowing-doing gap. That is what this week’s video is about.

Download The Mindset Checkup Test

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Mindset checkup 2.65 MB

Next week, we will have a look at what it takes to change our beliefs.

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The knowing-doing gap

In my previous blog post, I mentioned that I have decided to switch format in 2018 and try my hand at vlogging. Here is the first video in a new series about learning developing and getting better at stuff.

Next week, we will explore how your mindset contributes to the knowing-doing gap for many of us.

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Reflections on Creating a Remarkable Service Organisation

As you may know, I have been blogging on this site for quite a few years now.

Now I decided it’s time for a change. For the rest of the year, I will be producing short 5-10 minute video blogs. Here is the first one that explains what this will all be about.

If you have ideas, suggestions or feedback in whatever form, please let do me know.

Introducing a new videoblog format from Mike Hohnen on Vimeo.

Next week, we will start by exploring the knowing-doing gap.