The self proclaimed meeting place of the future, Cloud is a portable inflatable meeting room in white ripstop nylon. The floor has a green gray colour. Bag with fan, in graysilver sound-decreasing textile contain room when deflated.
Archive for June, 2004
Service Management Master Class
June 23, 2004
Retailia is conducting a 3day intensive management workshop for hospitality managers.
Participants will be introduced to the Service Profit Chain framework in theory during morning sessions and during afternoon and evening sessions they will try out their learning on the HOTS simulation.
Maximum number of participants is 24 and there are still 3 places left.
Teams hard at work during a HOTS simulation exercise
Texas's freewheeling soupmaker
A former computer programmer quit his job and became the Soup Peddler
AUSTIN, TEXAS David Ansel, aka the Soup Peddler, is standing on the back patio of his magnificently funky south Austin home, dressed only in shorts and a smile, his mop-top of curls pleasantly unruly. He unsheathes a machete, holds it high above his head (both for power and dramatic effect), and then whacks down hard, halving the acorn squash on the tray before him. Read the rest of this entry »
What is your occupancy?
That may be a strange question … but it is an interesting way to think about your business potential. To illustrate, consider a 120-seat restaurant serving lunch and dinner from 11:00am until 10:00pm. On an average day, they do 200 lunches and 200 dinners. That sounds pretty good — and it is certainly respectable — but let’s look at it again from the aspect of occupancy. What percentage of time is there a guest actually sitting in each chair in the dining room? Read the rest of this entry »
The Eating Balance Act: Consumer Choices and Eating Motivations
June 22, 2004
What drives consumers to make eating decisions? How do they balance their priorities to get what they want? And, how should the industry address this behavior? Read the rest of this entry »