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Mike Hohnen

Pratical Application of The Service Profit Chain

March 11, 2018By Mike Hohnen

The knowing-doing gap

In my previous blog post, I mentioned that I have decided to switch format in 2018 and try my hand at vlogging. Here is the first video in a new series about learning developing and getting better at stuff.

Next week, we will explore how your mindset contributes to the knowing-doing gap for many of us.

Filed Under: General, Leadership/Management, Learning, Service Profit Chain, Training & Development Tagged With: Development, doing, knowing-doing gap, Learning

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  1. How your mindset contributes to the knowing-doing gap — Mike Hohnen says:
    March 18, 2018 at 5:33 pm

    […] week, we looked at the knowing-doing gap and some of the causes behind that. But your mindset is possibly the biggest hindrance in closing […]

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