Reflections on Creating a Remarkable Service Organisation

As you may know, I have been blogging on this site for quite a few years now.

Now I decided it’s time for a change. For the rest of the year, I will be producing short 5-10 minute video blogs. Here is the first one that explains what this will all be about.

If you have ideas, suggestions or feedback in whatever form, please let do me know.

Introducing a new videoblog format from Mike Hohnen on Vimeo.

Next week, we will start by exploring the knowing-doing gap.