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Mike Hohnen

Pratical Application of The Service Profit Chain

April 14, 2022By Mike Hohnen

Service Profit Chain applied

I have been a fan of Chip Conley ever since i read Rebel Rules his first book. Now he is out with a new book ‘Peak’ that I can highly recomend – What Chip has put in to action in his hotels is essentially what we try to teach in our Service Profit Chain workshops and trainings.

You can learn more about Chip Conley and his amazing boutique hotel group Joie de Vivre Hotels

Filed Under: General

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Comments

  1. rebel rules says

    November 14, 2011 at 4:33 am

    Great post. I was checking continuously this blog and I am impressed! Extremely helpful info specially the closing phase :) I deal with such information much. I used to be seeking this certain info for a long time. Thank you and best of luck.

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