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Mike Hohnen

Coaching for personal growth, change and development

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The Secret Sauce in Hospitality

April 13, 2022By Mike Hohnen


I have been working on a major revamp of my training site. During the coming weeks I will be moving all my material over into this format.

First step as always is to ensure there is a solid understanding of the Service Profit Chain that is always my foundation.

Take a look you might even be tempted to  explore the service profit chain for your self – or if you know it all ready – maybe just a quick refrensher.

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