April 14, 2022By Mike Hohnen The End of Business as Usual Here is a great summary of a must read book created by Joshua Duncan The End of Business as Usual View more presentations from josh duncan Drop in your Email address get my newsletter delivered in your mailbox every other sunday AND as a welcome gift I will send you my ebook The Service Profit Chain FAQ With answers to everything you always wanted to know about The Service Profit Chain: Leave this field empty if you're human: