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Mike Hohnen

Pratical Application of The Service Profit Chain

April 13, 2022By Mike Hohnen

The coolest small company in America.. say Inc Magazine

In 1982, Weinzweig founded Zingerman’s Delicatessen with Paul Saginaw, who is still his partner. Over the next 10 years, the deli became world famous–and then hit a wall. Faced with the choice of changing the company or letting it stagnate, the partners came up with an ingenious strategy that has allowed them to retain the best aspects of small-business life while enjoying the benefits and challenges of growth. The result is ZCoB, consisting of seven small businesses in and around Ann Arbor, Mich., with two more in the active-planning stage. Together the businesses do a profitable $13 million a year in sales.

Check them out: https://www.zingermans.com/Index.pasp
and : https://www.easternecho.com/cgi-bin/story.cgi?4045

Read the article in USATODAY https://www.usatoday.com/money/industries/food/2003-10-01-deli_x.htm

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Filed Under: Trends

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