March 1, 2011By Mike Hohnen Service-Profit Chain: Managers Matter Here is a brief Video clip that is self explanatory: Please follow and like us: Drop in your Email address and get blog posts delivered to your mailbox AND as a welcome gift I will send you my ebook The Service Profit Chain FAQ With answers to everything you always wantede to know about The Service Profit Chain: Leave this field empty if you're human:
