• Skip to main content
  • Skip to primary sidebar

Mike Hohnen

Coaching for personal growth, change and development

  • About Mike
    • Contact
  • Services
    • Keynote Speaker and Presenter
    • Coaching
    • Workshops
    • Online Training Modules
    • Contact
  • Library / E-books
    • The Service Profit Chain
    • The Service Profit Chain – Answers to fundamental questions
    • The Service Profit Chain FAQ
    • GROW Model
    • A good coach might be what you need…
    • Understanding Engagement (ebook)
    • We are all born leaders (ebook)
    • Exploring Leadership (ebook)
    • Action Learning – what is it?
  • Online Training
    • Login
    • The Service Profit Chain
    • Working with others
    • The Team Leaders Toolbox
    • GROW Leadership DK
  • Blog
    • General

Why stay at a hotel?

December 15, 2008By Mike Hohnen

[lang_en]balong_back_view.jpg

If you could rent this for the same price with friendly service….

From the Financial Times this weekend:

“On a trip to Italy last July, I stayed at a hotel in Tuscany called Castello del Nero. Opened in 2006, it has featured in many best hotel lists around the world. I was visiting with my family (as a journalist on a complimentary stay) and was dumbfounded. Slow, forgetful service combined with unsatisfactory food left me wondering how the industry had reached a point whereby it could charge €500 a night for a hotel that was sub-standard – aside from the excellent spa. I was told some of the lapses were because of a departing chef. The trouble is, with the luxury hotel industry entering difficult times, there will be few opportunities for such excuses.

Next year will probably see a tough, consumer-led reappraisal of the market. Interestingly, early signs of this shakedown can be seen in the generally robust market for private villa rentals”

Read the full article here[/lang_en]

Filed Under: Hotel, Marketing, Trends

Primary Sidebar

Search here

Recent Posts

  • Work Your Inside for a change
  • Is is time to get of the dance floor?
  • Hard skills or Soft skills
  • You will need one thing and one thing only next year!
  • Your ego loves ‘this’ not ‘that’
  • Because you will drift, you need to learn how to shift
  • Great Team Leaders understand the difference between respond and react
  • Team leaders don’t get sucked into drama triangles
  • Feeling right – You are Probably Wrong
  • As a leader do you have the courage to examine your mindset model?

© Copyright 2023 Thoughts4Action cc - Privacy Policy - Terms & Conditions