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Mike Hohnen

Coaching for personal growth, change and development

  • About Mike
    • Contact
  • Services
    • Keynote Speaker and Presenter
    • Coaching
    • Workshops
    • Online Training Modules
    • Contact
  • Library / E-books
    • The Service Profit Chain
    • The Service Profit Chain – Answers to fundamental questions
    • The Service Profit Chain FAQ
    • GROW Model
    • A good coach might be what you need…
    • Understanding Engagement (ebook)
    • We are all born leaders (ebook)
    • Exploring Leadership (ebook)
    • Action Learning – what is it?
  • Online Training
    • Login
    • The Service Profit Chain
    • Working with others
    • The Team Leaders Toolbox
    • GROW Leadership DK
  • Blog
    • General
You are here: Home / Welcome to our merry band of Service Enthusiasts

Welcome to our merry band of Service Enthusiasts

Your download link is in the mail….

Please don’t forget to confirm that you are a real human being – so check you mail box for the boring but strictly necessary confirmation request

And here is a big Thank you! for joining us.

So what could, you do while you wait for your pdf file to worm it wriggly way trough the world wide web (amazing how that works,  isn’t it?)
Let me suggest:
– jump over to my training site and explore how to learn more about the Service Profit Chain
– learn more about how to develop your team leaders – they are crucial to implementing the Service Profit Chain
 
– Check out ways I can be of help to you here
 
Finally, never hesitate to to drop me a line here
 
Or, connect with me on social media:
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Recent Posts

  • Work Your Inside for a change
  • Is is time to get of the dance floor?
  • Hard skills or Soft skills
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  • Your ego loves ‘this’ not ‘that’
  • Because you will drift, you need to learn how to shift
  • Great Team Leaders understand the difference between respond and react
  • Team leaders don’t get sucked into drama triangles
  • Feeling right – You are Probably Wrong
  • As a leader do you have the courage to examine your mindset model?

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