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Mike Hohnen

Pratical Application of The Service Profit Chain

January 28, 2014By Mike Hohnen

Three slides that capture what this is all about

In the current isue of HBR theres is a very interesting and inpiring article on Netflix and their HR policy.

You can see the full deck here in slideshare

There is lot of inspire in stuftt in that deck but three slides realy strauck a cord with me:

Screen Shot 2014-01-28 at 10.42.08

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Screen Shot 2014-01-28 at 10.42.21

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Screen Shot 2014-01-28 at 10.42.37

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