Twelve weeks.
Six modules.
Six one-to-one coaching sessions.
For managers.
Promoted for what they know.
Now leading through relationships.
Why this exists
Relationships are not the soft side of business.
They are the operating system.
You have KPIs for individual performance.
Reviews for individuals.
Development plans for individuals.
But who owns the connections between people?
That is what this programme is about.
The journey
We start with you.
Then we move outward, to the people around you.
And we end with how you lead, and how you make it stick.
We start together
A kick-off workshop on Zoom with the whole group.
Module 1. Setting the stage
What system are we operating in?
The Service Profit Chain, a relationship skills assessment and your Team Management Profile. You choose a personal challenge to carry through the whole programme.
Module 2. Why quality relationships matter
What does it really cost when relationships break down?
Trust, psychological safety, collaboration and engagement, and what happens when they are missing.
Module 3. Self-awareness
What is going on inside me that helps or hinders my relationships?
Triggers, biases, and the difference between reacting and responding. For most people, this is where the penny drops.
Module 4. Working with others
How do I work well with people who see the world differently?
Personality types, humble inquiry, listening and feedback. A practical toolkit for everyday conversations.
Module 5. Leadership as human growth
What does it mean to develop as a person?
The leader as coach. Growth that goes beyond skills.
Module 6. Implementation
How do I turn insight into lasting change?
Action plans, habits and resistance. Because knowing is not the same as doing.
We finish together
A closing workshop to look back at what changed, and what comes next.
The two-week rhythm
Six modules. Six two-week cycles. Twelve weeks.
Fast enough to keep momentum.
Slow enough to digest and apply.
Week one: learn and reflect
- Around two hours of video lessons, at your own pace
- A few reflection questions at the end. Allow three to four hours with the reflection
- You send me your reflections before we meet
Week two: coaching and apply
- A 60-minute one-to-one coaching session on Zoom
- We look at what landed, what challenged you, and what you want to try
- Then you try it, in your real work relationships
No one chases you. This is adult learning.
The people who get the most from it are the ones who protect the time for it.
The videos introduce the ideas.
The reflections connect them.
The coaching makes them personal.
About the coaching
Completely confidential. Nothing is reported back to anyone.
It is not an assessment.
It is a space to think out loud.
Bring something real.
A challenge, a pattern, a situation that keeps coming back.
You book your own session when you have finished the module.
The practical bits
- Online. Video lessons on the learning platform, coaching and workshops on Zoom
- In English
- One person, or a group of up to 20
- We can start at a week’s notice
- Team Management Profile included
From €2,300 per participant
What people walk away with
At the end, I ask every participant the same question.
What made the biggest difference?
This is what they tell me.
A clearer picture of themselves
How they come across. What triggers them. Where they get in their own way.
“The course challenged my self-image, habits and established ways of working.”
Words for what they already knew
Things they had sensed for years, now with a name and a framework.
“Now being able to name all the various aspects I picked up over the years, and put them together into a framework.”
Tools for everyday conversations
Asking before telling. Listening properly. Spotting the drama before it takes hold.
“I now recognise certain patterns in collaboration more clearly, and I have learned tools to break negative spirals.”
More confidence when it gets difficult
Conflict, awkward people, and problems that are more complex than they look.
“Getting more comfortable entering conflicting situations.”
Behaviour that actually changes
Small steps. New habits. Tried out in the real job, not in a classroom.
“The first course in my life which will actually change some of my behaviour.”
The link back to the customer
Why the way people treat each other shows up in the way customers are treated.
“The shift from focusing purely on efficiency and solutions to understanding what creates value for people, both colleagues and clients.”
Every group scores the programme at the end, the same way their customers score them.
The last two groups gave it a Net Promoter Score of 85.
“To be effective, it requires commitment, the right mindset, and enough time. For me, at that moment, it was 10 out of 10.”
What people say
“Creating a relationship-centric leadership course for people in IT and consulting is not an easy task. These fields are strongly focused on technical solutions, efficiency and measurable outputs. The course shows in a very practical way that relationships, emotions and communication are critical drivers of real performance and value creation.”
Participant, The Relationship Advantage
“The course is an appreciated challenge and inspiration. It should be essential training for anyone in a management position.”
Participant, The Relationship Advantage
“I always felt emotionally secure, and was able to build the level of trust needed for this kind of training.”
Participant, The Relationship Advantage
Let’s talk
Tell me about your team, and when you would like to start.
A first conversation costs nothing.
Want the ideas first? Start with the book →.