March 21, 2005By Mike Hohnen Marketing “Marketing takes a day to learn, but a lifetime to master.” according to America’s most famous marketing professor, Phil Kotler Drop in your Email address get my newsletter delivered in your mailbox every other sunday AND as a welcome gift I will send you my ebook The Service Profit Chain FAQ With answers to everything you always wanted to know about The Service Profit Chain: Leave this field empty if you're human: