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Mike Hohnen

Pratical Application of The Service Profit Chain

April 13, 2022By Mike Hohnen

Family dinners

Dinner assembly companies offer essentially the same service: customers schedule a session online, picking meals from a monthly menu. The store, a large commercial-grade kitchen, organizes freshly chopped and prepared ingredients in practical stations. Customers move around the store, assembling a meal at each station by scooping ingredients into freezer bags or disposable baking pans. Meals are easily customized to accommodate personal tastes or diets – the customer just adds more or less fresh garlic or ginger, or substitutes pork for beef. Finally, the packaged meals are clearly labeled with cooking instructions.

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The whole process takes about 2 hours, preparing 12 six-serving, or 24 three-serving meals at a cost of around USD 3 per serving. And no time spent shopping for food, planning meals, prepping beforehand and cleaning up afterwards.

Full article and more links at: Springwise

Filed Under: Trends

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