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Mike Hohnen

Coaching for personal growth, change and development

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Customers?

April 21, 2016By Mike Hohnen

I have, for the past few years, been using the following definition of a customer:

Anyone whose actions affect your results

I have found it to work in just about any situation. (It helps explain why vendors and employees are customers, too. Not to mention bankers and municipal authorities.)

Tom Peters

Filed Under: Marketing

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