Education, in all its forms, pays off when it is focused, sincere, and ongoing. Most world-class organizations quickly indicate training and education as keys to their success. However, it isn’t simply a matter of sending employees to classes and checking training off your to-do list. It is about using educational opportunities to strategically deepen the culture of the organization. The information in this article is applicable to all training efforts including orientation, on-the-job training, and ongoing training efforts.
Effective education/training in an organization should accomplish three objectives: