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Mike Hohnen

Pratical Application of The Service Profit Chain

April 21, 2016By Mike Hohnen

Come for the food, stay for the entertainment

Quick table turns may be the way to high revenues in some restaurant-and-foodservice-industry segments, but certain venues are expanding their in-house entertainment options to get customers to stick around longer.

While video games have long been a staple of bars, a slew of new options are on the market that bring the experience to a new level, particularly tournament play. Games and merchandising are also finding their way into family restaurants, keeping children occupied and parents happy.

https://www.restaurant.org/show/news/story.cfm?ID=244

Filed Under: Trends

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