The Welcoming Leader: “Welcoming leadership is about inspiring people to want to achieve common goals. For a welcoming leader, the emphasis is on the person. … It requires an honesty and authenticity from you as a leader that has been lacking in many of our bosses in the past. In a world where everything looks similar—products and places, companies and countries—a guest or employee makes his decision to participate and commit based on how welcome he feels. To provide hostmanship … we have to rejoice in serving others and provide leadership that reflects this.”
Hostmanship: The Art of Making People Feel Welcome
Authors Jan Gunnarsson and Olle Blohm are getting their great message out not just in Scandinavia but also in the USA now