• Skip to main content
  • Skip to footer
  • About Mike
  • Services
    • Keynote Speaker and Presenter
    • Coaching
    • Workshops
    • Online Training Modules
    • Contact
  • Library / E-books
    • The Service Profit Chain
    • The Service Profit Chain – Answers to fundamental questions
    • The Service Profit Chain FAQ
    • GROW Model
    • A good coach might be what you need…
    • Understanding Engagement (ebook)
    • We are all born leaders (ebook)
    • Exploring Leadership (ebook)
    • Action Learning – what is it?
  • Online Training
    • Login
    • The Service Profit Chain
    • Working with others
    • The Team Leaders Toolbox
    • GROW Leadership DK
  • Blog

Mike Hohnen

Pratical Application of The Service Profit Chain

You are here: Home / FAQ

FAQ

a

Can I add people?

Yes you can add people when ever you like – I will adjust you subscription fee accordingly

a

Can I withdraw people from the program

Yes any time after the initial 3 months on boarding period with 30 days notice to the end of the month.

a

How do we pay for this?

Credit card or bank transfer – what ever works best for you. In either case I will issue an invoice

a

Is there a minimum amount of people needed?

No. Even if you just want to add one person you can do that.

a

Tell me more about the Team Management Profile

The Team Management Profile is a unique management and team development tool that gives you more perspectives on individual performance, high energy team working and organisational culture.

It offers personal feedback based on extensive research into what creates personal success and high-performance teamworking.

You can watch a brief introduction video here:

A brief introduction to the Team Management Profile
a

What training is currently included in the video library?

The Service Profit Chain – the philosophy of the worlds leading service organisations

The Team Leaders Toolbox – basic skills that make your life as a team leader so much easier

Working With Others – advanced relational skills for  employees

Integral Theory – and introduction to multiple perspective taking

Inner Development – what is it and how to get started (coming October 22)

a

What types of coaching will you offer?

Participants set their own goals and pace and can book as many sessions as they need in any given time period

Issues can be one-off challenges that they would like to work on or they can choose to work on larger challenges such as personal performance, leadership, team relations etc over several sessions. 
There will also be the option to set up peer learning/coaching in a triad format for those that are interested.

When ever appropriate I like to use the GROW coaching format developed by John Whitmore

a

Who can join the program?

Its up to you. You can make the program available to every one, a certain group or a certain department. All I need is a list of names and their emails

Footer

The Legal Stuff

Terms & Conditions

Privacy Policy

Copyright © 2022 · Workstation Pro Theme On Genesis Framework · WordPress · Log in