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# How I work

# I teach leaders what works. Then I coach them till it sticks.

## Teaching and coaching, in one

I teach leaders what works.
Then I coach them while they use it in their real job.
Learning and doing, together.
Until it sticks.

## Like a good tutor

At university you’d call it tutoring.
Someone who knows the subject, working with you one-to-one while you learn it.

That’s what this is.
For leaders, in their real job.

## How it works

**1. Learn**
Short video lessons. Watch them when it suits you.
The ideas that matter, without the fluff.

**2. Use it**
Try it in your own team. On Monday morning.
Not in a role-play. With the real people and the real problems.

**3. Coaching**
One-to-one sessions with me.
What worked? What didn’t? What’s getting in the way?
We adjust, and go again.

**4. Together**
Workshops with your colleagues or your whole team.
So it becomes how you all work, not just one person’s new habit.

## Why it works

People change when it means something to them.
Not when they’re told to.

The teaching gives them a reason.
The coaching gives them the nerve to try.
The follow-through makes it stick.

> “Mike’s coaching is very hands on. He pushes you gently but firmly further than you imagine possible, provides you with relevant tools – and keeps motivation and personal drive in focus.”
>
> Stine Kold, CEO

## Where do you want to start?

[Improve your service](https://mikehohnen.com/improve-your-customer-experience/)

[Strengthen your team](https://mikehohnen.com/strengthen-your-team/)

Or just [Book a chat](https://calendly.com/mikehohnen/talk-with-mike)