# Evereyday Leadership Lesson

April 21, 2016By Mike Hohnen

Our captain was a natural, though. He not only nipped a potential passenger riot in the bud, he also won over a tough crowd with his candor and charm. As unlucky as we felt to be on a thrice-delayed flight, we felt fortunate to have flown with him.

Fast Company

Filed Under: [Leadership/Management](https://mikehohnen.com/category/leadershipmanagement/)