Mike Hohnen

Are we too focused on ‘Leadership’ – and not enough about ‘Followership*

What does it take to develop followership – check out this video

I just love this whole concept:

A MOOC is not for credit, it’s for (networked) learning. You participate in a MOOC because you want to learn about a particular topic or subject. A MOOC is an alternative (attractive?) mode of learning in a flat, technologically interconnected world and supports life-long networked learning.

See the article and further links here

South West Airlines introduced the concept of the Service Profit Chain long before the original book was written.
Here is a great post from Micah Solomon http://www.micahsolomon.com/ to remind us on how important a strong culture is in a service organization.

You will find the post What you can learn from Southwest Airlines’ culture here

Here is a great blog post from Brandon Curry

There are great teams and not so great teams. The best companies are networks of great teams. When you look at organizations, there is a huge range in performance team by team by team. There are differences within high performing teams compared with underperforming teams. These differences impact not only business outcomes, but lead measures like the ability to attract and retain talent that create the valued product or service that customers trade money for.

This is just so much up my alley…

Read the rest on Brandons blog it is well worth your time

This is a great video clip of a young Steve Jobs in Action. Notic how he keep the team focused on what is truly important